Last reviewed: 2 November 2026

This notice describes the personal information EduQuest Tutoring collects through its application forms and learning platform, and the main reasons it is used. It should be read together with any notices shown when you submit a form or use an account.

Information we may collect

For an application, this can include an applicant’s name, email address, phone number, lesson preference, and message; a learner’s name, school grade, and subjects; or a tutor applicant’s qualifications and teaching experience. In LMS accounts, information may also include account and contact details, individual and group class schedules, class participants and meeting links, attendance, assessment marks, learning activity, shared-material links, invoices, and tutor-provided payment instructions.

How we use it

We use this information to review and follow up on applications, discuss tutor and learner matching, set up and administer accounts, coordinate individual and group lessons, send class and materials notifications, share learning information with linked families, prepare tutor invoices, and provide support for the service.

Information submitted through an application is used to assess that request and contact the applicant about next steps. Applying does not create an account or guarantee a tutor placement. Application details are not shown publicly.

Who can see information

Application details are available to authorised EduQuest staff involved in reviewing and following up on applications. Within the learning service, information may be available to the assigned tutor and, where a parent or guardian account is linked, that family account. Tutor invoices contain the payment instructions supplied by the tutor; EduQuest does not process those lesson payments.

Children’s information

A parent or guardian should submit an application on behalf of a learner who is a child and provide only information needed to discuss tutoring support. Please do not include passwords, payment card details, or other sensitive information in an application message.

Your requests

You may contact EduQuest to ask about personal information associated with your application or account, or to request correction or deletion. We may need to retain certain records where required for legitimate service or legal purposes. Contact info@eduquest.co.za with your request.

Contact

For questions about this notice or how EduQuest uses personal information, email info@eduquest.co.za.